01
Legal floor
Verify professional and business requirements
Confirm massage licensure, local business rules, entity and tax obligations, insurance, permitted titles, record duties, and any facility requirements. Rules vary by jurisdiction.
- Use official sources
- Track renewal dates
- Do not rely on a school summary
02
Client system
Write the boundaries before the first booking
Create intake, informed-consent, draping, cancellation, privacy, accessibility, client-conduct, therapist-safety, emergency, and complaint policies that work in practice.
- Use plain language
- Give clients stopping rights
- Create a misconduct response
03
Economics
Model unbooked time and physical capacity
Include rent, laundry, supplies, software, processing, insurance, taxes, marketing, continuing education, cancellations, and non-hands-on work. Session price is not take-home income.
- Model a slow month
- Protect recovery time
- Price without unsupported claims